Check In and Cleaning Procedures

Mowbreck Park Clean and Safe Charter covers 6 key areas:

1 Arrival Experience

We want to keep everyone on park safe, so please do not travel if you are feeling unwell or are displaying any symptoms of Coronavirus.

Check in is contactless prior to you arrival you will be emailed a park map and directions to your caravan.

  1. Once on the Park

Receptions will be open during holidays but queuing systems will be in place as well as clear signposting to help maintain social distancing guidelines

  1. Public Area Cleaning

Areas will be cleaned using a fast acting anti-viral disinfectant, proven to be highly effective against pathogens similar to Coronavirus (e.g. Norovirus). This disinfectant is very safe and does not require the use of PPE but we will be providing face coverings for our team members that wish to use them.

  1. Enhanced Accommodation Cleaning Standards

We want our guests to feel safe and secure in their holiday homes so we have introduced new cleaning standards and retrained our team on cleaning homes. We’re also ensuring they have a high personal approach to hygiene.

Within each holiday home, we are spending an additional 30% cleaning each caravan, ensuring we focus on high touch areas

  1. Cleanliness Guarantee

If, on arrival to your holiday home, you find it is not cleaned to the high standards we expect, please contact Reception immediately, so we can rectify this immediately.

  1. Ordering & Collection of Bedding

Bedding will be made up to your requirements on your booking. On longer stays you may require bedding changing, this can be exchanged through  the office.